How to Investigate an Hacked Cryptocurrency Exchange Account
Learn how to document an exchange account compromise, preserve unauthorized withdrawal evidence, and trace cryptocurrency after an account hack.
How to Investigate an Hacked Cryptocurrency Exchange Account
A compromised cryptocurrency exchange account can result in unauthorized withdrawals, security-setting changes, and suspicious login activity.
Secure the Account
Use the exchange's official security and support procedures. Change credentials where appropriate and review available account-security information.
Record Unauthorized Withdrawals
Save transaction hashes, withdrawal addresses, cryptocurrency amounts, timestamps, and asset names.
Preserve Security Evidence
Keep security emails, login alerts, device information, account activity, and other records provided by the exchange.
Trace the Withdrawal Addresses
Once the destination wallet is known, blockchain analysis can document subsequent cryptocurrency movements.
Avoid Direct Contact With Suspected Criminals
Do not attempt to threaten, manipulate, or negotiate with suspected offenders.
Preserve evidence and use appropriate reporting channels.
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